Privacy Policy
This policy explains how Vesela Decor collects, uses, and protects information when you browse the site, upload photos, place a custom order, or contact us for support.
Last updated: June 17, 2026
Order details
When you place a lithophane order, we collect the information needed to create, confirm, and manage it.
- Name, email address, and optional phone number
- Product selection, quantity, frame color, gift note, and delivery notes
- Shipping name and address for fulfillment
Photos and uploads
Because Vesela Decor creates custom photo-based products, the photos and files you upload are part of the service itself.
- Photos uploaded for single lithophanes and lithophane cubes
- Preview assets generated from your uploaded images
- Optional contact form attachments such as reference photos or PDFs
Checkout and delivery
We use your checkout and delivery information to quote shipping, process payment, and get your order to you.
- Postal code, province/state, and country for live shipping quotes
- Shipping service selection and order total
- Payment status returned by our payment processor
How This Policy Applies
This page applies to the Vesela Decor storefront and services, including custom lithophane products, saved cart designs, checkout, shipping estimates, contact form messages, and customer-uploaded photos or attachments. We collect only the information we need to run those services and support customers.
How We Use Your Information
- Create previews, process your custom lithophane order, and prepare it for production
- Send order confirmations, payment updates, and support replies
- Calculate live shipping rates and complete delivery
- Store saved cart designs in your browser so you can continue later on the same device
- Improve site reliability, diagnose issues, and keep the storefront working properly
When We Share Information
We do not sell your personal information. We share data only with providers and tools that help us operate the storefront, process payments, quote shipping, store uploads, and fulfill orders.
- Stripe for secure checkout, payment processing, and tax-related checkout details
- Shipping providers such as Canada Post when we request live rates or fulfill delivery
- Managed infrastructure and storage providers that host the website, order data, and uploaded files
- Authenticated admin tools used to review orders, contact messages, and production details
How We Help Keep Data Safe
We work to keep your information safe with practical administrative and technical safeguards that fit the way this storefront operates.
- Full payment card details are handled by Stripe, not stored on Vesela Decor servers
- Uploads are checked for allowed file types and size limits before they are accepted
- Customer messages, order records, and admin views are handled through authenticated services
- We limit data use to what is reasonably needed to run the storefront, fulfill orders, and provide support
Photos and Uploaded Files
Your uploaded photos are used to generate previews and produce the custom lithophane products you order. Optional contact form attachments are used to review your inquiry and reply with context.
Because custom products depend on those files, we may keep them with the related order information for production, support, and follow-up. If you need help with a specific upload, please contact us.
Browser Storage
Vesela Decor stores saved cart designs in your browser so you can keep working on a design and return to it later on the same device.
That browser-side storage is separate from payment processing and can be cleared from your device at any time through your browser settings.
Your Choices and Questions
- You can contact us if you want us to update or correct your contact or order information
- If you want a saved browser cart removed, you can clear it from your device or ask us to help with the related order
- If you have questions about uploaded photos or message attachments, contact us and we will review the request
If you have a privacy question, want us to review specific order data, or need help with an uploaded file, please contact us.